Absoultly the worst in dealing with the pharmacy, was on hold for 22 minutes just to try to fill a perscription that they have on file. No one comes to the phone just that anoying elevator music, when somebody finally came to the phone it was to say thank you for calling CVS "please hold" ..really are you kidding me, finally I had to call back from my work phone, now I have the elevator music in stereo..cell phone and work phone both on hold. So you get my point if this is how these large chain stores are conducting business maybe its time to start going back to the old mom & pop sotres of the past, not that there are many of those around anymore since these big shots put them all out of business anyway, well thats what this country has come to.