This is the bottom of the barrel when it comes to rental instruments. I would strongly suggest ANY OTHER instrument rental company. This company preys on those parents who are new to the music world (or a particular instrument). The quality of the instruments is very, very low. It's almost embarassing. There are some beautiful, quality instruments out there, but you can not rent them here. Music House is cheap, but not cheap enough for what you're getting. I would strongly suggest another store. Don't waste your time OR your money! Extremely poor quality, poor service. Antiquated billing process. You can do so much better for your kids, parents!