by far the worst customer service experience I have ever dealt with in my entire life. The woman who "helped" me spoke down to me the entire time, was very uninformed about the nature of converting and pricing, was unable to properly and respectfully answer any of my questions regarding the sale of scrap precious metals, and rather than take the time to properly explain things to me so that I would be informed and be able to make educated decisions in the future regarding this type of transaction was instead more concerned with expressing how unimportant my business was to her and how instead I should leave to research the topic on the Internet first, which I had already done, instead of being knowledgeable and informative. I had never in my life been so offended by someone who was trying to get my business. This woman took no effort to educate or clarify my questions and instead insulted me and drove me out the building. I have never felt the need to write a report on a business before but the way I was profiled and handled was beyond unacceptable. A person who interacts and talks down to potential business and guests in this manner should not be given the luxory of future patrons

Saw sign in front of business and went in the place to satisfy my curiosity. I was so impressed with the display, but also the in knowledge and information offered to me about investment in gold and silver. Prior to leaving I purchased both silver and gold. Very accommodating and pleasant service was offered to others walking in.