it was a refreshing experience to do business with Great Floors in Lacey , after wading thru various National chains with their come-on Ads, which in the final statement will be 10 times more than the Ad alludes. Great Floors gave me an honest bid with line item details. On the installation day, I realized that the carpet was not what the Manager and I agreed on . Due to an over sight the wrong name and number was entered in the invoice. As soon as I reported it to the Manager, without any blame-game, he said "I will replace it with the exact one you chose, or give you a major discount on what was installed ! " I was in awe of the forth right honesty Scot Suit the manager displayed. A rare thing to find in Nationally advertised companies, with all the deceitful come-on Ads, that charge you 10 times more for "$99.00" one area that adds up to $5000.00. I would recommend Great Floors as a dependable honest source for flooring . Excellent show room and superb Customer Service. Leela

it was a refreshing experience to do business with Great Floors in Lacey , after wading thru various National chains with their come-on Ads, which in the final statement will be 10 times more than the Ad alludes. Great Floors gave me an honest bid with line item details. On the installation day, I realized that the carpet was not what the Manager and I agreed on . Due to an over sight the wrong name and number was entered in the invoice. As soon as I reported it to the Manager, without any blame-game, he said "I will replace it with the exact one you chose, or give you a major discount on what was installed ! " I was in awe of the forth right honesty Scot Suit the manager displayed. A rare thing to find in Nationally advertised companies, with all the deceitful come-on Ads, that charge you 10 times more for "$99.00" one area that adds up to $5000.00. I would recommend Great Floors as a dependable honest source for flooring . Excellent show room and superb Customer Service. Leela

Beautiful showroom, great customer service. I will definetely recommend to friends

We shopped around. They had the best prices and their customer service was still A++