I had Fans Plus Blinds repair 3 of my older blinds about 5 years ago.One of them broke again, They had to order the parts for it because it was so old. They had it repaired in a week.I referred my neighbor to them, they did a good job for him, as well. the owner Tom, even came by on is day off to install the blind. Great customer service.!!

Unfortunately I will not be using them again. When I dropped a broken blind to be fixed I was told it would take 8-10 days. Two weeks later I called and they could not find my order and they told me they would call me back the same day. No one called. After awhile I learned that it would take another 2 weeks - so 4 weeks when promissed less than 2. Bad experience I would look for someone else next time.