FYI?for those in the Orlando area. If you are looking to purchase blinds or shades you may want to avoid Payless Blinds of Kissimmee for anything other than standard blinds. They do a great job with standard blinds. However, he sold us a standard roller shade when we were requesting a top-down/bottom-up shade (we had stated this request to him many times at our time of estimate). I made the mistake of taking his word that what we were ordering was what we wanted and signed the contract. After installation we tried to reason with him and asked for a portion of our money back. He offered to provide cellular shades for an additional $458. We declined and asked that he refund us for anything above cost on the three shades. This occurred last week and as of today we have yet to receive a return phone call. Save yourself the grief and probably money too. Don?t buy from Payless Blinds.