Sam has cut my sons hair since he was 3 years old. He is very patient with him. Now 11 he keeps him up with the latest cool styles, especially when Donovan has it long. He also cut and colors my wifes hair. It seems like such an involved process and she always leaves thrilled. I honestly never heard her get complimented on her hair until she started going to Sam. It seems like everyone wants to know who her stlyist is. Even my fidgety 5 year old comes out high and tight! I love the new look from the front window to the display cases packed with Paul Mitchell product, the place really looks fantastic and modern. Carol has built such a loyal following over her 30 plus year career. She is booked solid but still makes time for walk in traffic. Great Place to pamper yourself!