AZ Northwest RV was wonderful and fixed my water heater when it broke. Trotter RV, where I bought the water heater the previous year, lied to me and said it was working fine all night both on electric and propane! If they had even looked at it they would have known what AZ Northwest RV found out... the electric heating element was completely fried in 1/2 by hard water and the pilot on the propane was bent and could not be lit. And lets not forget the thermostat that was snapped in half. I saw the bad parts myself because they took the time to show me on the unit what was broken. Trotter RV took my money and did nothing except tell me off when I said the water heater does not work. AZ Northwest RV took the time to listen to what the problem was, looked at the water heater and fixed it. I will never go anywhere else except AZ Northwest RV. They are the best in town.

Parts and service very knowledgeable about parts and repairs. Very helpful and if they don't have the part you need they will order it for you overnight. Highly recommend!