In 2009 we bought a hot tub from here. As a new owner we had lots of questions and needed some extra direction. Katie had service person at our home to trouble shoot with me and guide me through everything. We had such a good experience that this past spring we purchased our pool from them as well. Pricing was similar throughout the area but we knew that they stood behind their product and have always been given great service. I have recommended them to neighbors who are also happy with their purchase.