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HoursCLOSED NOW
Regular Hours:
Mon - Fri
Sat

Contact Info

Phone:

Main - 504-889-6900

ExtraTollFree - 844-889-6800

Address:
3800 Grandlake Blvd Kenner, LA 70065

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A
anonride

09/03/12

Provided by YP.com
1 Reviews0
1.0
I am posting this review on th...

I am posting this review on this site as well. I have already posted it on other review sites and want everyone to know if they are doing research. DO NOT LIVE HERE



I never really had a problem with the place since I knew what I was getting into when I was looking for just a cheap place to live. Never had many complaints until Hurricane Isaac came through.



I cleaned everything, packed up, and left for the week Hurricane Isaac came through the area not thinking anything of it. I came back (on the 2nd) to find a notice to pay rent on my door, and with there being a STATE OF EMERGENCY and that I had to spend a lot of money on evacuating, was a little tight with funds. I thought to myself that I was never late in the 2 years I have lived there and with the natural disaster they are bound to offer a grace period or some sort of relief. I was completely wrong.



I went into the rental office to find some fat angry woman that said if I did not pay on time that I would be charged a late fee. This is fine under normal circumstances, and again, I have never had a problem paying before but was hoping for some sort of relief. We still don't have power and I still can't live there at the time of this review!



I can't believe the nerve that this blood sucking "company" has. Absolutely no compassion or sympathy. I will not be renewing my lease and will be posting similar reviews on every media site I can find to keep people away from this place and all Tonti properties in general.



Since I am leaving a review anyway, the property overall seems to be kept fairly clean. The "rules" they have are not enforced very well though and every weekend during the summer there are 20-30 people parties around the pools (non residents) that make tons of noise. My A/C broke 3-4 times so far and keeps having to get fixed. The last time it was fixed it now makes a loud humming noise and leaks all over the front porch. Parking is a nightmare if you get home anytime after 6pm, I will have to park 3 or 4 buildings down on some days.



The rental staff is very ignorant and is rarely helpful if you have to speak to them directly. They will just tell you to put a ticket into the "inbox" and just repeat it over and over like a retarded parrot.

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