Fast service and ranked as an "A+" with the Better Business Bureau, you can't ask for more! When the AC unit on my rental property went out this week in August, I was over a 1,000 miles away for business. As I began calling companies, I kept hearing the same thing, "we are already back-logged, can't get to you for several days." When I finally got someone to go out to give a quote, they said I should just go ahead a replace the unit for $5,000! I thought I would give it one last chance when I called Watts. I spoke with Mike at 3:30 pm and he assured me he would get out to the house that night which was a far different story I was hearing from others. 4 hours later, he was true to his words and instead of replacing my AC unit, all the unit needed was FREEON and a cleaning! When the temperatures go up, so do the costs of some unreputable companies. Watts was honest, reasonably priced and fast. You can't ask for more!