I'm writing to say thank you again to Mr David Hund, manager of the Kroger in Katy, Texas. He gives new meaning to customer service. I transfered a number of prescriptions to this store and began grocery shopping there because they carry a soft drink that no one else does, suddenly it was no longer on the shelf. I enquired to other employees week after week. Mr. Hund was on the floor recently: I told him of my dilemma. That day he called me, left a voice message explaining why the delivery had not arrived, had two cases held for me and gave me a rain check for future purchase. He is the perfect example of what a manager should be. Sincerely, Barbara Squires