I had my comforter dry cleaned there for the first time and i told the guy u have to dry it on medium heat, he said yea, yea, yea, rudely... Then i picked it up and brought it home and the hairs on my comforter were melted, he ignored what i told him and dried it on high... I've been trying to call for the past week and no one wants to answer the phone or return my calls. I guess when i have time i will pay them a visit.