I very rarely do this, but I just have to leave a well deserved review regarding this company. Starting with their extremely rude and neglectful customer service operators down to the repeated sorry excuses for a lackluster, expensive, sometimes working internet service. These snobby monopoly attitude employees should really count their blessings they still have a job and their like minded owner is still in business. Myself and others who unfortunately live within their realm of dictatorship patiently wait for their demise. The time is approaching soon for more internet choices available for the majority of the mighty kaleva telephones mistreated, ignored, and verbally abused customers that keep this tyrannical company afloat. When this happens and believe me the technology is here, your customer base is gone and so is kaleva telephone company. I know I speak for many, this is a Terrible example of a small town business, with little to no regard for their customers. May you get yours....Karma