My son's dog Zoey goes here, it is my first experience with this type of animal care! My grand dog loves it here! She is a boxer and has lots of energy - she gets so excited to go play with her friends. The employees have always been kind, and loving towards her! I am very impressed with Best Friends!!!! I would gladly refer them to others in need of their services for their fur babies!

I think this place is awesome! I not only have taken my dog here, I adopted one of the dogs that they were fostering for a local shelter. I find the staff very knowledgeable and caring. Before finding Best Friends I took my dog to my vet to board, and she was terrified. I thought I would never go on vacation again. Then I toured Best Friends in Joppa. It was like doggy heaven. The dogs play outside in group (just like at the dog park!) and I got to see her on the dog cams. I felt very safe with my dogs going there. The trainer worked with my dog and he did a amazing job! She is a little shy, and I could tell right away she was comfortable. I will never go anywhere else.

Do not take your pet here! Two times now my dog has been in their care and has gotten sick. While I can't blame them for the dogs illnesses - they never contacted me to even let me know he was sick. The first time I picked him up, he was so lethargic he couldn't even get into the truck on his own. He ended up having a 1 week stay at the Pet - ER where we almost lost him. The second time he was refusing to eat and was vomiting everything including water. When asked why I wasn't contacted they said they didn't think it was a big deal (but they thought it big enough of a deal to keep him behind the counter with them away from the rest of the dogs.) Turns out he had a blocked intestine and if they would have called me so I could have gotten him to the vet, the surgery bill would have been $2000 less!! I'll never take my dog here again - and would advise no one else to either!!