HORRIBLE VENUE, HORRIBLE SERVICE, HORRIBLE EXPERIENCE!!! This venue was booked for my grandparents' 50th wedding anniversary & vow renewal ceremony. This was a huge occasion for our family. When my grandmother booked the venue, she was promised a private dressing room for all of the members of the bridal party. When we arrived, it was not the case. Another party had been booked at the venue, and was present at the time of our event. Because this room was being used, we were not allowed access to the larger dressing room. Myself and the bridal party had to share a small, closet-sized room for dressing, makeup, hair, etc. My grandmother had no room at all. She was forced to go to another family member's house to get ready. The BRIDE was not able to get ready at her own venue! Not to mention the room the bridesmaids were using lost power several times! We were in the room without any light for at least 20 minutes! The entire ceremony was pushed back because of these inconveniences. This venue is not very pretty at all, but with the right decorations it looked decent. However, this place has very poor A/C. The guests were hot and the air was turned off on us during the ceremony and reception. We were literally sweating through our clothing. To top it all off, my family was required to stay and clean the entire venue including taking out the trash and vacuuming the floor. I was saddened and deeply upset by the way my family was treated by the owner. She was disrespectful, nasty, and unapologetic about the terrible service she was providing. Luckily, nothing ruined my grandparents special day. We are working on getting at least our deposit back but hoping for partial - if not full - refund. If I had my way, I would make sure that The Palace never gets any business ever again!!

THE PALACE MADE THE MOST SPECIAL DAY IN MY LIFE ONE OF THE WORST, I HAD MY WEDDING RECEPTION THERE AND THE AIR CONDITION WAS NOT WORKING , MY GUEST COULD NOT HANDLE THE HEAT AND HAD TO LEAVE, AND THE OWNER DOES NOT WANT TO COMPENSATE US FOR THE INCONVIENENCE