When I called for info about getting my kayaks registered the woman sounded bothered by my questions, so I apologized to her for bothering her and hung up. Boy, I thought these people were there to help those of us who do not know everything there is to know about boating. Maybe try to be helpful to us trailer park ignoramus folks. You better believe that this was my last call to them. Oh, by the way, my purchase of our boat planned for spring won t be from you. I was in to look at some there, but I can't risk being treated like this after the sale!