They do not answer the phone and there is no answering machine that gives store days and hours, making it necessary to drive all the way there to get a question answered which may not require a visit. Otherwise, have loved my vacuum and the service provided once there has been excellent.

This place uses refurbised Vaccums when they say they are brand new. The lady berinda that I spoke with at the shop was one of the rudest people I have ever met and definitely top on my list for worst customer service.

I have always had a good experience with CMW Vacuums. I have a cleaning company and they have fixed my vacuums for many years now. I also buy my vacuums from them because they will fix them under warranty quickly. I haven't used their carpet cleaning service yet, but my neighbor did and she liked it. I would recommend them.

I took my dyson over to their shop an they did a great job. Fast, friendly and they helped me understand a lot more about my vacuum...now keeping it running is easier and my vacuum will last a lot longer. I am impressed that there are still quality vacuum repair shops like CMW. I found them using their website, which looks great!