I have had a series of bad experience with this place. First time I go there and they mess up the credit card processing. I was told to come back with my credit card statement or else would not get my massage which I had to do. The forth time I go there with an hours appointment and was told that she could do only half hour, she then agrees and charges me for 45 mins but then 35 mins later she tells me that my time is up and then questions me inappropriately about my next appointment. The fifth time I had taken a prior appointment for 6:30 PM for 90 mins. They call me in the morning and tell me that if I wanted 90 mins, I should come by 5:30 PM or earlier. Even though I did not have my car at that time, I did go there at 5:15 PM using public transportation. I was told that I will not get more than one hour and was shown the door.All these experiences, I should admit was with the same lady. The other 2 appointments I had with them were good. Debi / Cathy did an excellent job and on