I have been going to Yvonne off and on for over a year. I was initially impressed by her cheap prices and her nail designs. There have been times where I just was really disappointed in the quality of my nails and have gone to a another shop where they were more expensive but the quality was better. I ended up going back to Yvonne for the design and price point yet again. There have been times where my nails were not painted on the sides or they chip very easily. She also puts the gel coat on unevenly and it just makes your whole nail look messy. The last straw was me taking my girlfriend who had just suffered a miscarriage to get her nails done to try to cheer her up. Big mistake! The nail tech John left Polish all over her skin and when she asked if he was going to remove it he said it will come off when you take a shower. It gets even worse. The very next day she sent me pictures and we had a video chat of how the shellack had peeled off of several of her nails. The very next day folks!! I told John and Yvonne about this and they said for her to come back in... They would take care of her. Some time had passed because we had snow and she still had complications with her miscarriage so she was not able to get back until about 2 weeks. They declined her and embarrassed her in front of a shop full of people. She even had me on the phone and Yvonne said she could not help her because of the time that has passed...this is my business... I can't do business like this. I'm out of $35 and what was supposed to cheer my friend up ended up being a nightmare! If you are looking for cheap prices, cheap quality of work, cheap customer service, and cheap product....this is your place. I have since found a place where my nails do not chip as they did with her and I am most certain it is due to the quality of the product she uses.