While we don't use this particular shop very often, they have always been nice enough to let one of my drivers park his '16 Freightliner there for home time. He has nothing but positive things to say about the Jackson location. - Tom Lower, Fleet Mgr - Florilli Transportation

I had a water pump r/rd on a 6ts cat, first was told its a six hour job, well the service writer didn't listen when I gave him my sn# for the motor and told him it was not the original motor. Now my six hour job that was to be started at 3pm and should have been finished by 10pm has turned into a 12 hour deal. The tecks are all cool and good, but the office is well slack, oh ya and the labor rate is 122.00 an hr. My bill was about 300.00 more then I was quoted by KW should have went to kenworth.