Please note our privacy policy has changed. To view the policy, please go to https://corporate.thryv.com/privacy/

Details
HoursCLOSED NOW
Regular Hours:
Mon - Sat

Contact Info

Phone:

Main - 425-837-8710

Address:
317 NW Gilman Blvd Ste 16 Issaquah, WA 98027

Reviews

3
2 Reviews
Select your rating
Write a Review
S
sissyrichmond

01/09/20

1 Reviews0
1.0

No No No! Unbelievable experience. So much went on that I don't have the time to write all of it but here are the highlights. I was scheduled for a service and when I got there I was taken into a room and an employee came in. She was confused and all over the board as to why I was there. A simple service. She then proceeded to try and sell me all kinds of services that I was not interested in. ( ones that cost $450.00 and you have to come monthly). I kept trying to get back to my service. I was in with her for over 45 minutes while she drew me pictures of skin on a napkin. I finally said ok so let's keep moving forward. She then took me into the junky lobby where she tried to sell me expensive creams and junk jewelry. I was so curious what was going on. I again said, when is my service and she said I would have to make an appointment. HUH? Then the receptionist said that a new person made my appointment and only scheduled me a consult which I had told the person on the phone the previous night that I didn't need a consult. Long story, I was taken again into the room for service. The employee (notice I am not saying trained professional) nearly argued with me about what I wanted done. She seemed timid and was set on doing only what she wanted to do. She gave me a 10 minute service (laser) and that was it. It was a joke. THEN, I just wanted to get out of there so I went to pay and they charged me $150.00 more than what I was told on the phone. The receptionist told me that the person on the phone is new and should not have quoted me. HUH? So, I paid reluctantly because I was now late to pick up my twin boys. I was there being pitched for 2 hours and got a 10 minute service that did nothing. I am not new to spa services. This place is nothing but a sales pitch with non qualified employees that have not got a clue regarding customer service or how to provide services. Very unprofessional and disappointing. It's a waste of time and money. I will sum this up by saying that in this life, you usually get what you pay for......not here, you get NOTHING and pay PLENTY!!!!!!! So much more went on but I am done and moving on. Hope this helps you. If you are considering this NON SPA, don't !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Was this Review helpful to you?0
Categories
Massage Therapists, Beauty Salons, Day Spas, Massage Services, Nail Salons, Physical Therapists, Skin Care
Suggest an Edit
Are you the business owner?Claim This Business
Data provided by one or more of the following: Thryv, Data Axle, Yext.