i bought my wedding ring and band set from them and they resized them. they melted the ends together so you could visibly see where it was resized. i wore it for one week and the one of the side diamonds fell out and it was too tight for my fingers. when i went back to them, they actually made the rings smaller. i had told the girl THREE times to make the rings bigger but she just nodded her head like an idiot saying "yea yea it will be perfect." now they added yellow gold to what were supposed to be solid white gold rings so you can see where they white and yellow gold is. when i pointed that out, they said "don't you know that there is no difference between white and yellow gold." a month later another diamond fell out and another a few months after that. i had to take the rings to a proper jewelry store and paid extra to have it done right the first time. london jewelers on oak tree road has no idea how to do their craft and they are so rude and unprofessional.