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Whatever You Drive, Drive A Firestone
- HoursCLOSED NOW
- Regular Hours:
Mon - Sat Sun - Phone:
Main - 469-382-3117
ExtraTollFree - 800-997-9115
Call Us - 800-997-9115
- Address:
- 7550 N Macarthur Blvd Irving, TX 75063
- Email:
- Link:
https://local.firestonecompleteautocare.com/texas/irving/7550-n-macarthur-blvd/
- Categories
- Automotive Tune Up Service, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
- Services / Products
- Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
- Payment Options
- Brands
- Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
- Location
- MacArthur Crossing
- Neighborhoods
- Las Colinas, Macarthur Crossing
- Other Information
Emergency Service: No
Express Maintenance: Yes
Fleet Services: No
Free Estimates: Yes
Parts Available: No
Rental Cars Available: No
Road Side Assistance: No
Shuttle Service: No
Towing: No
Wi-Fi: No
General Info
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
Contact Info
Reviews
The service is good. Better try if you want
10/22/12
If you are looking for poor sloppy service and like to wait a long time for work to be completed, the this is the place. I will never return.
05/17/11
Worst place, very arrogant people and incompetent service. I had gone to this place as my car was stalling. I was told that spark plug needed to be replaced along with fuel system tune up and engine maintenance. When they gave me quote I asked if this will resolve the problem and the person assured me that it will definitely. Paid $400 for this repair but car started stalling again within a week. When I went back I was told that now there is another problem and it will cost me another $200. I asked them about their assurance about the first repair which costed $400 their response was threats and complete abdication of any responsibility saying that he (person I was talking to now) did not give that assurance. This place will never get my business and that of my acquaintances. I would have given rating of 0 if there was such an option.
09/06/10
They just have too many "mandatory" inspections they must run before doing anything.. I left there and car seemed to have something new completely wrong with it an I took it back and they said they would have to do an $80 inspection just to check it out again..
09/02/10
I had my car inspected at Firestone MacArthur. It needed new windshield wipers. I asked if they sold them and was told to go to Wal-Mart. I went back to get my sticker after getting new blades and they charged me for the inspection again. I was told I would not be charged. It was a lie. Makes me wonder if no sticker was issued do they get to keep the money. If so, it is a nice way to make some extra income.
I've taken my car here several times and always been satisfied with the service received. As with many service stations, they do recommend repairs/replacements that they feel need to be made to my car, but, they have never been pushy about it and have never tried to intimidate me into purchasing something I didn't need. Most times I already knew the repairs/replacements they were suggesting were needed. They have always been friendly and have been nice about checking out issues with my car without charging me for every little thing. I also appreciate that they are open on Sundays since this is often the only day I have to bring my car in for service.
I got lifetime wheel alignment with Firestone for my Lexus ES300. On Jan 3rd I gave my car for wheel alignment at 4:30p. Person that took the work order said it will be ready in an hour as they were working on other car's alignment. I went to store shortly before 6p and Service Manager Toby tells me that he put my car in the next days pool. So, I went to store this morning at 11. Toby was not on duty but Store Manager Will said the work was done but they did not have the print out. I asked him if he could take a print out again. "Will" said that in the past 5 years I did not get any other work done from them and they did not care to show interest doing my wheel alignment. So, does Firestone really put their heart when we give them our expensive cars????
5 years ago when I gave my car for oil change, this firestone drained the brake fluid and on the road when I tried to apply brakes, it did not work ( I had to use hand brake, luckily). Will at this Firestone blatantly agreed to me that they want to focus on customers who generate the most revenues to Firestone. Further he added "They are not after providing good customer experience".
