Very good idea, but you need to take care of people that have come to you. I went 6 times, the last two times got worse and the final time today I walked out. When I walked out there was no one cutting hair with me and another guy waiting. I waited 15 min and he was obviously there before me. No one working, empty chairs...what's up with that. Oh, you had people there, but they had something more important to do in the back room. I will not return and you'll be out of business soon. I wonder what the owner thinks? In financial times like today, someone needs to think about how to keep customers and not how to make them walk away. Thought you'd want to know where your customers have gone...down the street to another hair cut place!