General Info

Alorica Inc. is an after-sales service provider that supports the entire customer lifecycle, from front-office customer interaction to back-office reverse logistics. It delivers fully integrated solutions, such as customer interaction management, service logistics, depot and on-site repair services, in-home integration as well as total e-business solutions. Founded in 1999, the company has a workforce of more than 7,500 employees. It has received various awards, such as TMC'S CRM Excellence 2005 Award and Deloitte Technology Fast 500 2004 Award. In addition, Software Magazine's 21st Annual Ranking of the World's Largest Software and Services Suppliers listed Alorica Inc. as the 314th largest software and service supplier in 2003.