I used this company to provide the material for a wooden stairway in my residence. The oak landing was made by gluing together several pieces. After installation by a separate company, the landing cracked and split completely apart at a glue joint. This company agreed that they should replace the landing material but did not agree that they should cover the labor to reinstall the landing. After exchanging correspondence over several months regarding my viewpoint that they should reinstall the material, they delivered the landing material (in an unfinished state) and then would not correspond further regarding the repair. We would not have had any trouble if their glue joint had been made correctly in the first place. Based on their unwillingness to reinstall the material, I do not recommend this company to others who may be doing residential work.