I was a regular customer here for a few years. I went there every week, sometimes two and three times. I spent a lot of money there. One thing I noticed was that the night shift was way slower and provided worse service than the day crew. I blame most of it on poor management. There's one guy in particular, he's young and seems very immature. If you go in there while he's in charge you are likely to get your order back wrong and/or have to wait a very long time to get your food. The last time I went there I ordered the number one. I got it quick but when I got home and pulled the burrito supreme out of the bag I noticed that it was really thick and hard. When I unrolled it, I found that they had made a huge hole in my burrito and instead of just making it over again, the idiot that made it just wrapped it in another tortilla. Now either this guy was a complete moron, or he was hoping I was. Perhaps both. I will never go back to that store again. Their loss. I'm sure over the course of a year I spent hundreds of dollars. I'll be going to other Taco Bells from now on.