Absolutely sorry company. TV channels pixelate and freeze up constantly with sound jumping around. We just had a rain storm come through, so I have lost most of my channels, internet keeps going off and coming back on, and my phone is dead. I cannot get through to support from my cell phone because their phone system is down. This happens way too often.

Prices are competitive, service is ok, customer service is not good, newer technology either costs extra or is not available. DVR needs to be upgraded for capacity or have ability to add extra capacity yourself.

trying to connect box no one will answer phone at 533-5353

Good company.