I have had several dealings with this company and I am very satisfied. There have been a couple of mistakes on some of the jobs but, my concerns were immediatly taken care of. The store's owner is a honest and fair person and, he has always gone out of his way to make sure I am satisfied Installers are human and sometimes make mistakes. The way the problems are addressed make the difference and, Mitchells is great about that.

Mitchell Economy Carpets delievers well, great service i recommend to anyone wanting good quality well priced service!!

I was very unhappy with the way we were treated by this company and with the quality of work. The subcontractors did not know how to lay hardwood, and they had to replace some of it that they ruined, making the job take weeks longer. (They started laying the wood at the outside wall in the LR and DR at the same time, and of course when they got to the door opening between the two rooms, the wood did not line up - my husband had worned them and they wouldn't listen.) After the new wood came in, they started hitting it directly with hammers because they were mad, and finally we made them leave the house. The owner did give us $500 back but it was not worth all the hastle. The owner sent us the "good" set of installers, but would not replace the first part of the floor that had damage - that would have been a second replacement. I just have to live with the chips in our hardwood.