Bad Experience with ProjectorTeam Inc. of Huntington Beach, California

In September our Massachusetts church ordered and paid for a digital projector and case from ProjectorTeam Inc. of Huntington Beach, California. After several contacts and reminders, the projector finally arrived about three weeks later. There was no further word on the case.

After a number of subsequent reminders, the dealer finally responded on December 11 that he was in possession of the case [he had to order it] and that he would call us by telephone in a few days and send it to us. In fact, that was the last we heard from this dealer. Despite subsequent attempts to contact him, as of this date [January 29, 2018] four months [!] after that case was purchased, we still have NOT received that projector case that our church paid for in September, nor have we heard from that dealer or received a refund.

At this point, no more excuses from this dealership will resolve this issue.

Making a purchase from ProjectorTeam Inc. was an aggravating experience. Such unprofessional behavior and our church has been taken advantage of. It is sad to think that this dealership appears to focus on making sales to religious institutions.