I expected quality service from a small locally owned business. I was wrong. Unreliable service. They contract all their work out and you never know when your stove issue will be resolved. Tried ordering pellets in September and was told I would be on the "list". Never heard back and when I call it's the same old story.

very friendly and a pleasure to do business with. Im glad I made the purchase of a pellet stove. Dependable witht great heat, Would highly recommend sterling supply stove shop