I've known Kellie and her staff for 15 yrs. I have been bringing my Chow Chow Roxy. God rest her sole, and lately my Shi-tzu Oreo to them and have always found the staff friendly and caring of my pets. They do excellent work and my dogs seem to enjoy their time spent there, The staff are all pet owners themselves and take time to play with all of their guest. This to me is important being left alone can be stressful for a pet but the staff make them feel welcomed and give the pets a comfortable place to play and mingle with others as well as with people my pets are less aggressive towards company, and more friendly. I highly recommend them.