Really bad customer service. They didnt know a 3/4 ton truck needs 10 ply tires. He kept asking me you want 10 ply? i shouldve left right then but i wanted to finance and re-establish credit so i ignored the warning signs. Really poor tire service also. no tires in stock for my truck which are just standard size Chevy tires. They tried keeping one of my tires, they didnt know which tires went where as i was keeping 2 and had to tell them 3 times and didnt know how to mount the spare tire on a 94 chevy which is purely rididculous. i guess you cant blame employees for being hired it all goes back to poor ownership and management. Service time was extremely slow - 3.5 hrs over all and this was mid week. they get one star for easy financing but beware there are such better service shops out there it just isnt worth it because so much is riding on those tires and rims.