I have to admit - these guys are extremely talented and take beautiful pictures. They have a talent for candid pictures too. I hired them for my wedding.HOWEVER - even though they're good at taking pictures, they're not so good with communication and promptness. It's was a headache trying to get a hold of them and constantly reminding them of who I was. We had to reschedule a number of times to pick up our items. It could be that because they have become so popular, they are always busy, so that hurts customer service.All in all, I'm very happy with my pictures, but not so happy with the headache of communication, considering that there are other photographers who have slightly lower prices. You might have better luck with them than we did.