I quite often shop at Jo-Ann's in Horseheads, NY usually with my sister. We have had many exceptional good experiences with an employee named Meg! She is very knowledgeable and personable, goes that extra mile to help you and very pleasant! This store needs more employees like Meg! ! If it wasn't for Meg and the manager, I probably wouldn't be a regular customer. Kudos to Meg!! Keep up the good work! !