Easy to do business with. He had exactly what we needed to fix our stove and we were able to pick it up immediately. So much better than ordering online and waiting!

Do not buy a heatmor stove from this company. In only fourteen months we have had to replace the light switch, the fan twice, the water bladder, the solenoid, and the controller. The owner Chris Rayner doesn't not return calls. He doesn't understand what the codes on the controller mean and instead says that smart block and high limit errors are okay and just to clear them. He also says that whenever the door is open the operator must wait 30 seconds, when the Heatmor company was contacted about this procedure, they had no idea where Rayner had got this idea and were left speechless about it. To sum up, either the stove itself will be faulty or Rayner will take you for ride.

Do not buy a heatmor stove from this company. In only fourteen months we have had to replace the light switch, the fan twice, the water bladder, the solenoid, and the controller. The owner Chris Rayner doesn't not return calls. He doesn't understand what the codes on the controller mean and instead says that smart block and high limit errors are okay and just to clear them. He also says that whenever the door is open the operator must wait 30 seconds, when the Heatmor company was contacted about this procedure, they had no idea where Rayner had got this idea and were left speechless about it. To sum up, either the stove itself will be faulty or Rayner will take you for ride.