these guys are great. they may sound a bit gruff on the phone, this is because they are just short, sweet, and to the point. absolutely the best prices that i've found in npr, holiday, or port richey. if you know what you want, they know how to find it. just got a discharge line for my 2001 frontier's A/C system and they were the only shop that could even get it, other than dealership. $15 cheaper than dealer, $21 cheaper than Advanced Auto Parts, Advanced couldn't order but were more than happy to quote a price...