Spectacular over promise and under deliver business. Avoid them or it will cost you much more than money, your safety and sanity are at risk. The property we rented from them 5 months ago has had a sewer line failure (we had to clean the raw sewage), air conditioning failure, two week wait for a washing machine replacement, dirt pile in yard from sewer line repairs for four months, a 10" alligator lizard in the living room and the stench from the alligator lizard that died behind the built in bookcases is incredible---the incident that prompted this review. How the critters are getting into the house is of no concern to HHLTR, whatsoever. I wouldn't wish this nightmare rental on anyone. The last day of this hideous lease will be a happy one for us.