Everyone was very nice and professional. The photographer worked well with my medical issues and also explains why he positioned us and moved us. It gave us a lesson in photography and composition. Appointments are quickly scheduled and you are given full attention the entire time. After pictures are done, you are shown all pictures in a room, with size to see the way different sizes are going to look. Editing includes put of place hairs and complection fixes. It is also possible to take elements from different shots to get the look you want, best faces on all family members. The post photo session is a little heavy on the sales a d upgrades. I am an introvert and hate feeling pressured or pushed towatds things. The pictures look good but are very expensive. As they say it is an experience, I wish a proofs were also given. Some of the pictures I would have ordered from them as a standard photographs.