I took my Rado watch to this store to repair a loose minute hand since they are a seller of Rado watches. They re-attached the minute hand, but the once shiny gold hands are now no longer clean and have residual fingerprints all over them. The watch was returned to me covered with finger prints on the outside as well. I can easily clean the outside of the watch but the hands on the inside look dingy. A quality jewelry repair shop should take pride in the finished product. I was disappointned in the quality of workmanship from this repair shop. As I said above they didn't even bother to wipe off the outside with a soft cloth.. I won't be returning to this store for future repairs.