I always think that satisfaction with a hair salon has more to do with the individual stylist, and whether they "fit" your style, so rating the whole salon is tough. However, I have not been to a stylist at Hair Perfection who did NOT do a good job on my hair. My first choice in stylists there is Jeannie; she asks questions about what you want, and the first time you see her, will tell you honestly what your hair type will--and WON"T--do in the style you want. My only complaint is that she is so good, she is always booked way in advance!