I had went to Pardee Urgent Care. The front desk when I walk up ask me for my name and wrote it down cause she said they was back up so I took a seat waiting for her to call me. First she was on the ph then 4 other people came in . She did not consider calling me before them. I waited for a hr. I then got up and left went to fast med where the lady at the front desk was very nice and took their job serious. I have been to pardee before and each time the front desk is something to be desire. The doctors there are great but the front desk staff need to be replace.