I called in and the same day they sent a very nice lady who came out with lots of carpet samples and measured, we were able to make our selection right in our own home. Within a few days two very nice installers came to install, they vacuumed before they installed the carpet which I wasn't expecting and vacuumed again after, leaving me a very professional job. I also got 3 estimates before I started and theirs was the cheapest! The service was great and I would recommend to everyone.