I've been to this Great Clips location on a couple of occasions and been satisfied. Recently, however, I had the misfortune to get a haircutter named "Bridget." She was abrupt and curt to the point of being rude. I tried to explain what I wanted done and she snapped at me until I gave up. I believe the operators at Great Clips are supposed to complete haircuts in 15 minutes but she kept looking at her watch and at the door. She certainly didn't spend 15 minutes on my haircut - which was horrible.