The wedding cake turned out perfectly and tasted great, which was a wonderful thing considering how rude and ill-prepared the baker was when we arrived for our scheduled appointment. It would have been understandable had we not called in advance, but this was a planned tasting. She touched the samples with her bare hands and did not have much for us to taste, and all that I could have dealt with but she gave me unwanted marriage advice while belittling me for the duration of the tasting. The cake was good, but the service left me wanting another baker and if Hayward had another I would have gone there. The cakes are great if you can get past the horrible baker!