My pet has been a customer of The Pet Villa since the opening. I am very thankful I have a safe, well-managed enviornment for him as I must travel frequently. The staff is caring and understands his special personality. Sure, he's glad to see me when I return but I've never felt he was mistreated or neglected in any way. I always have peace of mind when I leave him there! Thanks to all the staff at The Pet Villa.