I am really not hard to please. Quick simple service is what I expect from a Dry Cleaner. The service is what makes this place so bad. They did not call to explain that the pants were not done after 1 week because their tailor went on vacation. (That could have been explained up front upon drop off, or a call made to explain.) On top of that average turn around time is greater than 3 days. You would expect friendly service from a place located in a small town but not here. There is another cleaners just up the road that has been better. Save your time and your money and find a better tailor/cleaners.