It's unbellievable how efficient this service department is. On July 27, 2005, they were called at 8AM & at 9AMBilly Tatman picked up my tractor & returned it at 3PM. They replaced the fan,pulley,washer & nut, which meansthe whole tractor had to be taken apart in record time. I called them on October 9,2006 when my belt pulley leverbroke off & I expect the same type of service this time. Kevin & Lucky have helped me a lot, also. John Mitchell