I am a tenant who moved into their property under the falsity that this place was one thing and I found out it was a lie. After being in here only a day I was injured in their property. They were not concerned about it and never answered my texts or my doctor's letter asking that they help me locate different living conditions because of the injury. I had to file a HUD complaint because of the poor conditions in this apartment and their failure to accommodate. Next, I held my rent in escrow to get this place fixed. They came and patched up most of the problems but yet today as I am typing this, I am freezing because I can barely feel the heat because another tenant controls the thermostat. Anyways, they continued harassing me for the rent, constantly coming in and out of my apartment to the point I could not work. I sent them a letter stating I have an attorney and to contact him because their constant harassment was causing me distress and worsening my condition. They continued the letters, phone calls and emails. Finally, Rod called for the last harassment. When I told him I had asked him to contact my lawyer and had filed a HUD complaint to mediate this situation of my security deposit and failure to accommodate, he started screaming at me stating "why did you file a HUD complaint? What do they have to do with this?" he continued his rant and would not listen to me. The anxiety was too much so I hung up. Now, in retaliation and my desire to use HUD to mediate, this company has filed in court. I warn anyone who wants to live in a nice place with a stand up management company, to pass up on any rentals these people have. They will lie to get you in if they can with smiles but can't be trusted! If I had read their reviews prior to calling them, I never would have. Trying to evict someone who was injured in their rental property is as sleazy as they come. I know other people in their residences who have broken down steps/landing that are so dangerous, the people can fall through them, but Rittenhouse has shown no interest in fixing them. Tenants smelling animal urine on a daily basis because they refuse to get someone to remove animal nests etc. This is the Lowest of lows! I only give a star because I had to!
I